About
The Information Systems and Technology unit of Advancement Services oversees the Advance Web CRM database for UC Santa Barbara. Working in conjunction with the divisional partners, including Gifts Administration and Prospect Services, the Information Systems and Technology team provides full support for external relations and development. The three primary responsibilities include:
Reporting
- Ad hoc reports
- Standard reports (via AWA)
- Data analysis
- Application development
Advance User Support and Training
- New employee orientation
- Advance user support and training
- Advance Help Desk
- Documentation of policies and procedures
Database Administration
- Database administration (i.e. upgrades, backup, applications, adding users)
- Data integrity
- Data loads (i.e. students, parents, graduates, faculty, staff)
Contact Us
Please send all Advance questions and inquiries to advance.helpdesk@ia.ucsb.edu
Please send all report questions and inquiries to report@ia.ucsb.edu
Staff
Jerry Baltes
Senior Application Developer
jerry.baltes@ucsb.edu
805-893-5721
Suzie Follmer
Business Systems Analyst
suzie.follmer@ucsb.edu
Pedro Rivas
Applications Developer
pedrorivas@ucsb.edu
805-893-5766